Highlights from the Island Pacific User Conference and CAB 2019

Highlights from the Island Pacific User Conference and CAB 2019

Thank you to all our customers, partners and retail experts who came along to the beautiful Balboa Bay Club on Newport Beach and contributed to the exciting user event focused on three key themes a which resonate deeply within our user community and also throughout the Island Pacific software.

  • Unified commerce & the customer journey
  • Growth & scalability
  • Retail Intelligence


Continual innovative retail focus

The stage was set to highlight many projects which have come to fruition to support retailers aiming for growth and scalability as well as ensuring the customer journey is seamless which included:

Island Pacific SmartRetail:  Introduction of the multi-business stock ledger allowing retailers to manage separate business entities within the same instance.

Island Pacific SmartOmni: Additional advanced complex algorithms to ensure retailers are able to deliver time and time again on the customer promise.

B2B Supplier Portal: For real time on line communications with a retailer’s global vendors including full drop shop integration.

B2B customer portal: For retailers who want to provide their franchise and wholesale partners to communicate with them in real time

Island Pacific SmartStore: Highlighting the New UI presentation layer which is entirely configurable.

Island Pacific SmartPlanning: Additional features to further refine it’s capabilities including Forecast Manager, Assortment Manager, Allocation Manager, Store grading and Size profiling

Island Pacific SmartWeb: Best practice front end with responsive website design

Our Amazing customer contributions

We heard from a number of wonderful customers who provided thought provoking input on many projects and burgeoning trends, challenges and opportunities which continue to make retail one of the most exciting industries.

With special thanks to the following for their presentations and sharing of key Island Pacific projects:

Nicole Smith, Global Trading Director, All Saints
Kenneth Boremi EVP & COO, Brookstone
Tony Moos CIO, Visionworks
Jeff Lombardi, Group Vice President of Commercial ERP Systems, PVH
Kelly Walker, Vice President Planning & Allocation, Altar’d State

Retail expertise & panelist discussions

As well as showcasing the Island Pacific SmartSuite, emphasis was placed on subjects which are really impacting retailers today.  The assembled group heard some wonderful contributions from many partners and retail experts including:

Kim Whittaker, President, FNTS
Bill McFarlane, Non-Executive Director, Change Management Group
Andy O’Dell, Co-Founder/Chief Strategy Officer, Clutch
Evan Gold, EVP Partnerships & Alliances, Planalytics

Helping set the scene with exciting retail panel discussions and a huge amount of customer interaction.

Topped off with a beautiful harbor cruise on the Ambassador yacht for an evening of for networking and mingling.